SHOPPING SERVICE

SERVICES AND RATES
We offer shopping+shipping services to those who are living overseas, and looking to purchase items from Japan. Payment is accepted via-PayPal. Please contact us if you prefer any other form of payment (bank/wire transfers, etc).

Please note that we cannot be responsible for lost packages, additional customs/tax charges, and confiscated packages. Please refer to your country’s laws and regulations regarding importing items, and order items at your own risk.


FEE
20% of final cost of items, as well as transportation costs if the item/s require me to physically visit store/s.

For example: If you wish us to ship 10,000 yen worth of items to you, your fee would be 2000 yen. If we have to physically visit Sun-Shop in Akihabara to purchase your items, a transportation cost of 1500 yen will be applied to your order.


SHIPPING
All items will be shipped out using the EMS service. Shipping cost will be calculated based on the destination, and weight of the package. A tracking number will be sent to you as soon as your package is sent off. EMS is available in 121 countries around the world.

Can I opt for cheaper shipping service?
Yes, but please note that EMS is the most reliable international shipping service offered by the postal service in Japan, and other options from the Japan post will not come with a tracking number. Please contact us for other shipping options.

How soon will I receive my package?
This will depend on the season your package gets shipped. But on average, packages sent via EMS are received within 10 days of the package being taken to the post office.


HOW TO ORDER
Please contact us with a list of items you want to purchase. Based on that, we will create an invoice. Please submit payment within 3 business days. We will generally have your package sent to you within 7 business days after receiving your payment.